《English for International Tourism New Edition》 是培生(Pearson)针对 旅游业从业者及学生 设计的专业英语教材,旨在提升学习者在旅游行业中的英语沟通能力。该教材结合真实行业场景,涵盖酒店管理、旅行社运营、导游服务、会展策划等领域,适用于 CEFR A2 到 B2 级别 的学习者,兼顾语言技能与职业素养培养。


教材结构与分册

1. 分册与适用对象

  • 初级(Pre-Intermediate)(A2-B1):适合刚入行的从业者或基础学习者,侧重日常旅游服务对话(如预订、接待)。

  • 中级(Intermediate)(B1-B2):针对有一定经验的人员,强化复杂场景应对(如投诉处理、行程规划)。

  • 高级(Upper-Intermediate)(B2+):适合管理层或需参与国际会议的学习者,侧重战略沟通(如谈判、营销方案撰写)。

2. 单元设计

每册包含 12-14个主题单元,内容紧跟旅游业趋势,例如:

  • “Sustainable Tourism”(可持续旅游):探讨环保实践与社区参与。

  • “Crisis Management”(危机管理):模拟突发事件处理(如航班延误、健康安全事件)。

  • “Digital Marketing in Travel”(旅游数字营销):学习社交媒体推广与在线预订系统操作。

每单元核心板块

  • Industry Dialogues:真实行业对话(如客户咨询、团队会议),附音频及跟读练习。

  • Case Studies:全球旅游企业案例分析(如Airbnb的文化适应策略)。

  • Role-Plays:模拟职业场景(如导游解说景点、处理投诉)。

  • Language Focus:针对性训练行业术语(如“all-inclusive package”“overbooking”)及实用句型。

  • Cultural Tips:跨文化交际指南(如各国礼仪禁忌、小费习惯)。


核心教学特色

  1. 行业真实性

    • 真实材料:使用旅游网站截图、酒店预订邮件、旅游合同等真实文档。

    • 专家访谈:旅游业高管、导游、会展策划师分享经验(附视频资源)。

  2. 技能整合与职业导向

    • 四项技能融合

      • 听力:客户电话录音、会议讨论。

      • 口语:情景演练、客户谈判。

      • 阅读:行业报告、旅游政策文件。

      • 写作:撰写行程提案、宣传文案、投诉回复函。

    • 职业认证衔接:内容对标 THT(Test of Hospitality and Tourism) 等行业英语考试。

  3. 数字化与互动资源

    • MyEnglishLab 在线平台

      • 互动练习(如模拟预订系统操作)。

      • 自动批改写作任务(如邮件撰写)。

      • 学习进度跟踪与个性化反馈。

    • VR 虚拟实景(高级版):通过虚拟现实模拟酒店接待、景点导览等场景。

  4. 全球视野与可持续发展

    • 单元主题融入联合国可持续发展目标(SDGs),如“减少塑料垃圾”“保护文化遗产”。


配套资源

  1. 学生用书(Student’s Book)

    • 全彩印刷,含行业文档模板(如行程单、客户反馈表)。

  2. 练习册(Workbook)

    • 巩固练习(如填空行业术语、修改错误邮件)。

  3. 教师用书(Teacher’s Book)

    • 详细教案、课堂活动建议、测评工具(如角色扮演评分表)。

  4. 音视频资源

    • 客户对话录音、行业专家访谈视频、虚拟实景导览。

  5. 在线资源(MyEnglishLab)

    • 教师可布置任务、查看学生表现,并获取补充教学材料。


适用场景

  • 旅游院校课程:酒店管理、旅游规划等专业学生的必修英语课。

  • 企业培训:旅行社、酒店、航空公司的员工语言提升项目。

  • 自学充电:从业者利用碎片时间通过在线平台学习。


优势与评价

  • 实用性强:直击行业痛点,如处理投诉、跨文化沟通。

  • 技术融合:VR和在线平台提升学习沉浸感。

  • 全球案例:覆盖不同地区(如东南亚生态旅游、欧洲文化遗产保护)。


局限性

  • 高阶内容较少:对C1及以上学习者的专业深度支持有限。

  • 技术依赖:部分数字资源需稳定网络和设备支持。


与其他旅游英语教材对比

教材 特色 适合人群
English for International Tourism 行业真实材料、VR技术、SDGs融合 从业者、旅游专业学生
Oxford English for Careers: Tourism 分科细致、考试衔接 学术导向学习者
Cambridge English for the Travel Industry 简洁实用、侧重基础沟通 入门级从业者

English for International Tourism New Edition is a specialized English course by Pearson designed for tourism professionals and students, focusing on real-world communication skills in the travel and hospitality industry. Aligned with CEFR levels A2 to B2, it covers key sectors like hotel management, tour operations, event planning, and tour guiding, blending language training with career-focused competencies.


Structure and Levels

1. Levels and Target Learners

  • Pre-Intermediate (A2-B1): For entry-level professionals, focusing on basic service scenarios (e.g., reservations, customer greetings).

  • Intermediate (B1-B2): For experienced staff, tackling complex tasks (e.g., complaint resolution, itinerary design).

  • Upper-Intermediate (B2+): For managers or those in international roles, emphasizing strategic communication (e.g., negotiations, marketing proposals).

2. Unit Design

Each level includes 12–14 thematic units addressing current industry trends, such as:

  • Sustainable Tourism: Eco-friendly practices and community engagement.

  • Crisis Management: Handling emergencies (e.g., flight delays, health crises).

  • Digital Marketing in Travel: Social media campaigns and online booking systems.

Core Unit Components:

  • Industry Dialogues: Authentic conversations (e.g., client inquiries, team briefings) with audio for shadowing practice.

  • Case Studies: Real-world examples (e.g., Airbnb’s cultural adaptation strategies).

  • Role-Plays: Simulated scenarios (e.g., guided tours, complaint handling).

  • Language Focus: Industry-specific vocabulary (e.g., “all-inclusive package,” “overbooking”) and functional phrases.

  • Cultural Tips: Cross-cultural guidance (e.g., tipping norms, cultural taboos).


Key Features

  1. Industry Authenticity

    • Real Materials: Hotel contracts, booking emails, and travel brochures.

    • Expert Insights: Video interviews with industry leaders (e.g., hotel managers, event planners).

  2. Integrated Skills & Career Focus

    • Four Skills Development:

      • Listening: Client calls, team meetings.

      • Speaking: Role-plays, negotiations.

      • Reading: Industry reports, policy documents.

      • Writing: Proposals, promotional content, complaint responses.

    • Exam Alignment: Prepares for THT (Test of Hospitality and Tourism) and similar certifications.

  3. Digital & Interactive Tools

    • MyEnglishLab Platform:

      • Interactive exercises (e.g., mock booking systems).

      • Automated writing feedback (e.g., email drafting).

      • Progress tracking and personalized reports.

    • VR Simulations (Premium): Virtual hotel check-ins, guided tours, and crisis drills.

  4. Global Perspectives & Sustainability

    • Integrates UN Sustainable Development Goals (SDGs), e.g., reducing plastic waste, preserving heritage sites.


Supplementary Materials

  1. Student’s Book: Full-color with industry templates (e.g., itineraries, feedback forms).

  2. Workbook: Reinforcement activities (e.g., terminology exercises, email corrections).

  3. Teacher’s Book: Lesson plans, role-play rubrics, and assessment tools.

  4. Audio/Video Resources: Client dialogues, expert interviews, VR tours.

  5. MyEnglishLab: Assign tasks, track progress, and access bonus content.


Target Audiences

  • Tourism Education: Hotel management or travel degree programs.

  • Corporate Training: Staff upskilling for hotels, airlines, or travel agencies.

  • Self-Study: Professionals using online platforms for flexible learning.


Strengths

  • Practical Relevance: Addresses real challenges (e.g., cross-cultural communication, crisis response).

  • Tech Integration: VR and MyEnglishLab enhance engagement.

  • Diverse Case Studies: Covers global examples (e.g., Southeast Asian ecotourism, European heritage sites).


Limitations

  • Advanced Content: Limited support for C1+ learners in specialized fields.

  • Tech Requirements: VR and online tools demand stable internet/devices.


Comparison with Competing Courses

Course Key Features Best For
English for International Tourism Authentic materials, VR, SDG focus Professionals, tourism majors
Oxford English for Careers: Tourism Exam alignment, academic rigor University students
Cambridge English for Travel Concise, communication-focused Entry-level learners
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